How do I make a warranty claim?

Contact the desk with your order number, a short description of the problem, and photos or a video.

We may ask for a mechanic's inspection report.

If the claim is approved, we repair, replace or refund the engine.

You can reach the Hamburg desk by email at autowerkeengines@gmail.com, or by phone and WhatsApp on +49 15510 030835, Monday to Friday, 9:00 to 16:00 CET.